Whether its reducing methane emissions at agricultural facilities and landfills, repurposing contaminated properties, producing alternative energy, or sequestering carbon, weve been focused on finding smart climate solutions and improving the natural environment since our inception over 50 years ago. Join our 100% employee-owned firm and start creating your own legacy.
The IT Support role will provide Helpdesk support to in-house users as well as the administration of Server systems, PCs, Tablets, Mobile devices, applications, and network equipment. This position offers challenges and opportunities to learn and implement new technologies. You must be able to work on multiple projects simultaneously and be knowledgeable in a broad range of computer related topics. The IT Support is a full-time position that can be remote as long as you are a commutable distance from an SCS office. The hours would be in line with standard working hours in central or eastern time zones and will report to the headquarters in Long Beach, CA.
How you can make an impact
Provide Helpdesk support for Corporate Business Applications
Management of your own Helpdesk tickets including follow ups and resolution as needed
Handling of incoming technical support requests from in-house users. Escalate support tasks as needed to other IT staff
Work with IT staff as needed on a variety of short term and long term projects
Purchase, install, and maintain computer hardware, software, peripherals, and mobile devices. Serve as the primary contact for resolution of hardware and software issues
Proactive monitoring, management, updating and replacement of desktop hardware and software
Test new hardware and software to assess functionality, applicability as a business solution and conformance with corporate technical and operational standards
Provide technical training to end users
Work with local IT persons to provide Business Continuity in cases of emergencies
Associate or Bachelor’s degree in Information Technology/Computer Science degree preferred
Minimum of 1 to 3 years of experience in an IT Support role required
A+, MCP, MCSE or comparable certification preferred
Proficient in the installation, configuration, and troubleshooting process for hardware and software for Tablets, Mobile devices, Desktops, Laptops
Advanced knowledge of Windows OS environments, including W7, W10
Strong knowledge of Outlook, and Microsoft Office 2010/2013/2016 required
Working knowledge of Active Directory, TCP/IP, subnets, O365, Skype for Business, Teams
Understanding of problem and change management systems and processes
Understanding of networking technologies such as VoIP/Routing/Switching
Understanding of Server OS environments such as Server 2008/2012/2016
Ability to handle multiple tasks and determine priorities effectively
Excellent communication skills, both oral and written with a strong attention to detail
Valid drivers license with a driving record in good standing required since this position would require minimal travel.
As a growing firm, we offer excellent opportunities for career advancement and a competitive package, including:
Medical, dental, vision, 401K, and employer-funded Employee Stock Ownership Plan (ESOP)
Student Debt Employer Contribution Program
Paid holidays and PTO
SCS Engineers is an Equal Opportunity Employer (EOE). SCS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disabled status.
If you have questions, difficulty using our online system and/or you need an accommodation due to a disability then please contact us about your interest in employment at .