We know our valued clients, partners, and associations are busy assessing the impact and the disruptions caused by the COVID-19 coronavirus. Our thoughts are with your employees and their families during this health crisis.
SCS is committed and well prepared to continue the delivery of our services.
Our business model includes 70 regional and satellite offices located near client sites throughout the United States, with additional mobile offices co-located on project sites. The model has always worked well for us because our professionals and technicians live nearby; our distributed service network means we can drive to project sites instead of flying, for example. We do use national resources as well; if a lab closes in one region or state, we have access to other resources. We are monitoring local conditions (including regulatory guidance) for COVID-19 just as we do for other regulatory programs.
We put health and safety above any other consideration.
This includes the health and safety of our employees, the client representatives with whom we work, contacts we make during our work, and the public. Our employees can work remotely with full access to our infrastructure and technologies. Our field staff continues working with our clients to keep critical infrastructure running, and our SCS Remote Monitoring and Control and SCSeTools help. In most cases, government agencies understand that the services we provide to our clients are essential.
We are helping our clients prioritize critical functions to inform decisions that might have to be made in these rapidly-evolving circumstances. We have increased the frequency of our internal communications to assure that our back-up resources quickly mobilize when needed.
We continue to monitor the COVID-19 situation and have assembled a task force at the highest level of our firm to make sure our important work continues. As circumstances change, we will provide general updates on this website and via client updates from our project and regional managers. We continue adapting to meet our responsibilities safely and thank our clients, vendors, and colleagues for their diligent work and care.
With appreciation,
Jim Walsh, President, and CEO
SCS Customer Support:
